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Practical support


Practical information
If you are Ukrainian and looking for information about staying in the Netherlands, housing, healthcare and more. Please visit the website Refugee Help. This website is available in Ukrainian, Russian, English and Dutch.


LGBTI-friendly emergency shelter
If you’re looking for an LGBTI-friendly emergency shelter, please visit the website


Red Cross helpline
The Red Cross opened a Whatsapp information number for Ukrainians in the Netherlands. They can provide information about assistance and answer practical questions. You can contact the Red Cross by sending a (voice) message in Ukrainian, Russian or English.

The number is: +31 6 48 15 80 53

More information about this helpline can be found on the website of the Red Cross:

Ukrainian | Russian


Social support
COC Netherlands is a federation of 20 local member associations and 1 national office. So wherever you are staying in the Netherlands, there’s always a COC location near you. If you want to get in touch with a local association to find out more about their activities, please consult the member association page.